COVID Related Services

We are pleased to announce that under the “Yellow Phase” of the reopening of Pennsylvania, we are now able to schedule sales appointments and offer test drives, following CDC guidelines. Our service, parts and collision departments continue to remain open to keep your vehicle running safe. No Contact Service appointments and Collision estimates, as well as online buying will continue to be options for those who would like. We would be happy to answer any questions you have, just give us a call or submit your information here!

Buy Online!

Ken Pollock Auto Group offers you the option to purchase your next vehicle online without stepping foot inside of our dealership. Our entire new and used vehicle inventory is available online!

All we need is your:

  • Current Drivers License
  • Current Insurance card
  • Current Registration (if trading in a vehicle)

Once you find the perfect vehicle, you can use the shopping tools on our website to complete the most important steps in the car buying process. A member of our sales team will help guide you through the process.

...Or give us a call and we would be happy to help!

*Please note, the state of Pennsylvania has set certain guidelines which must be followed. If you have any questions, please contact us.

Learn More

No Contact Service Option

Also Available at our Collision Centers at Pittston and Hunlock Creek

Reserved Hours for Senior Citizens and High Risk Customers are Thursdays 1:30PM - 3:30PM

step 1

Please park your vehicle in a spot in the area just outside the Service Department’s door

step 2

Go directly to the “Drop Off Service” box

  • Please pull open the door of the drop box
  • Remove a key drop envelope and complete the information (Please have your own pen).
  • Place your key in the envelope and drop it in at the rear of the box (It will fall into the retention basket as you close the door).
  • We will contact you right away to let you know we have received your keys.

step 3

We will call you with an estimate before any work begins. Our Service Advisors will remain in contact throughout the day with updates and answer any questions you may have.

step 4

Upon completion of your repair needs, we will contact you to review all repairs and charges. If there is a balance, we can take a debit/credit card payment over the phone. Upon your arrival, simply give us a call and we will place a copy of your invoice along with your sanitized key on your driver's seat. And you'll be on your way!

No Contact Option Available at our Collision Centers

Unfortunately, accidents can still happen. Looking for a quick estimate to fix your vehicle without even setting foot in the building? Snap photos of your vehicle and send it directly to our certified Collision Centers in Pittston and Hunlock Creek!

Learn More

Important Reminders:

  • If you are experiencing symptoms such as fever, cough, shortness of breath etc., please call us to reschedule your appointment
  • Please take advantage of our No Contact Service Option. If you do need to wait, please limit this to one person, per car and maintain all CDC protocols for social distancing while with us.
  • We will continue to thoroughly sanitize all touchpoints of both our stores and your vehicle, multiple times per day, and after use.
  • Please note that for your safety we have temporarily removed all complimentary snacks and beverages from our waiting areas.

Please contact any of our Service or Collision Center Advisors for any other questions you may have. The health and safety of our customers and staff are extremely important to us! Your cooperation is greatly appreciated. In these continually changing circumstances, we thank you for your patience as we adapt to providing quality and safe service.

We are sincerely thankful for your business and loyalty,
Your Friends at Ken Pollock Auto Group

Current Hours

Temporary Service/Parts Hours

Mon.-Fri. - 7am - 5pm
Sat. - 8am - 12pm
Sun. - Closed

All Other Locations
Mon.-Fri. - 8am - 5pm
Sat. - Closed
Sun. - Closed

Temporary Sales Hours

Mon.-Fri. - 9am - 5pm
Sat. - 9am - 2pm
Sun. - Closed

Collision Hours

Mon.-Fri. - 8am - 4:30pm
Sat. - Closed
Sun. - Closed

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