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Ken Pollock Auto Group: Where Service, Support, and Affordability Meet

Thanks for dropping by the Ken Pollock Auto Group website. As the name everyone from Berwick and Wilkes Barre to Scranton trusts for quality new and pre-owned vehicles, our team has the distinct pleasure of serving countless friends in the local area when the time comes to purchase a car, truck, or sport utility vehicle (SUV).

Of course, laying claim to this accolade is easier said than done in most cases. Fortunately, by honing and crafting a unique dealership experience that spans across all of our convenient locations here in Northeastern Pennsylvania, you can always count on the Ken Pollock Auto Group to live up to these lofty expectations – and do right by you during this exciting (and important) major life decision.

Want to know a little more about the Ken Pollock Auto Group difference? Then spend a few minutes with our team as we break down some of the many reasons why discerning car buyers in Berwick, Wilkes Barre, and Scranton all turn to our staff of dedicated and trained automotive professionals to help handle their unique automotive needs.

Selection That Rises Above the Rest

No quite sure which car, truck, or SUV works for you? Then that is no problem at all. By curating inventory from an expansive assortment of automakers, Ken Pollock Auto Group's massive selection of quality new and used vehicles is sure to have something that fits seamlessly into your daily routine, your next trip across the country, or any other automotive adventure that comes your way.

Specifically, we are proud to stock new vehicles from the following automakers in an effort to bring our friends here in Northeastern Pennsylvania an unparalleled selection of industry-leading offerings:

  • Ford
  • Maserati
  • Alfa Romeo
  • Mitsubishi
  • Nissan
  • Volvo

In other words, if there is a car that can match your needs, odds are that the Ken Pollock Auto Group has it. Once you add in our substantial inventory of pre-owned offerings from even more automakers, this point takes on a whole new, and even more expansive, meaning.

Your Satisfaction Is What Drives Us

While standing astride the local marketplace thanks to an incredible selection of quality new and used vehicles is definitely enough to turn plenty of heads, the men and women who make up the team of automotive experts here at the Ken Pollock Auto Group are far from finished when it comes to leaving the competition in the dust.

In particular, the Ken Pollock Auto Group team is also renowned here in Scranton, Berwick, and Wilkes Barre for our unending commitment to customer satisfaction. From a family-owned and operated showroom experience that places a priority on friendliness and comfort (and not rushed sales) to access to the Ken Pollock Owner Benefit Program, there is no shortage of reasons why shopping at one of our convenient dealer locations is always a pleasure.

Making a Smart Choice with your Automotive Future

Now that you are a little bit more familiar with why the Ken Pollock Auto Group is your home for both an expansive selection of affordable new and used vehicles and industry-defining customer service, we really only have one question left to ask: When will you make it a point to schedule a visit with your friends at the Ken Pollock Auto Group?

If you are ready to move forward on this front, go ahead and give us a call at (570) 763-4133 today. After doing this, we have no doubts that it will only be a matter of time before you find yourself behind the wheel of one of our outstanding new or pre-owned vehicles and enjoying all that the streets of Scranton, Wilkes Barre, Berwick, and the rest of Northeastern Pennsylvania have to offer to drivers who expect to get the most out of their automotive experience.

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Does Ken Pollock Auto Group sell used cars?

Yes. Buying a clean, affordable used car at a great price is easy. Browse our expansive online inventory and you'll see why Ken Pollock Auto Group is the first name so many turn to when the time comes.

Why should I buy a used car from Ken Pollock Auto Group?

Because so many other discerning car shoppers turn to us first. For some, the allure of shopping with us comes from our outstanding selection of quality used cars and our affordable pricing that always puts your budget first. For others, our respectful team and a shopping environment that places a priority on your comfort and satisfaction serves as the cherry on top.

When paired with our plethora of positive customer reviews, the above benefits of buying a used car from Ken Pollock Auto Group make one thing readily apparent: You will always find the most enjoyable and budget-friendly used car shopping experience at our friendly and clean used car lot.

Does Ken Pollock Auto Group offer used car specials?

Yes. Check out the latest deals on our used car specials page and see for yourself just how much we can save you on the stellar used car, truck, or SUV you've always wanted.

Am I getting the best price?

Absolutely. Whether you are celebrating a recent graduation, a new job, or you have a new baby on board, one thing always remains the same: We have the most fantastic prices on quality cars, trucks, and SUVs. Our team takes an extreme amount of pride in delivering this massive amount of value directly to you during whichever major life event brings you to our showroom floor, so you can shop with confidence knowing that you really are getting the best price possible on the vehicle that piques your interest.

How do I pick the right used car to buy?

It's easy with Ken Pollock Auto Group on your side. We have helped thousands of used car buyers with this process over the years, and the best place to start is by considering the particulars of your unique situation. Are you interested in the utility of a pickup, the ample legroom of an SUV, or the eco-friendly gas mileage of a compact car or sedan to help lower the cost of fuel that comes with your daily commute?

Once you have spent some time pondering these questions, browse our expansive online inventory and we will be happy to assist you in exploring all of your options and help ensure that you drive away from our used car lot with a smile on your face and in a used car that suits you perfectly.

Is every vehicle on this website for sale?

Yes. If you see a vehicle listed on our website, that means it has already passed our rigorous quality inspection process and is ready and waiting to impress you when you come in to take it for a test drive.

Will Ken Pollock Auto Group pressure me into buying a car I'm not sure about?

No. Your comfort and satisfaction are our primary focus, so you can shop with confidence knowing that you are in complete control of this process from start to finish. Our sales team has a sterling reputation based on our commitment to always doing right by local car shoppers, which is why so many individuals in Wilkes Barre proudly consider themselves customers for life.

Can I compare used cars for sale?

Yes, and it only takes a couple of clicks to leverage the power of our useful comparison tool. For each vehicle you would like to compare side-by-side, click the button labeled "Compare" on the vehicle details page, or the comparison arrows icon for the associated vehicle on the list page you are currently viewing.

Once you are done selecting all of the vehicles you want to review, click the "My Compared Vehicles" button located in the toolbar at the top of every page on our site and then the option labeled "View Compared Vehicles". After doing this, you'll find yourself on a custom, private page generated exclusively for you that compares the important specs and details related to you hand selected assortment of vehicles that appeal to you.

How do I know Ken Pollock Auto Group's used cars for sale are reliable?

All incoming used cars undergo a rigorous inspection process that ensures our vehicles meet — and exceed — your expectations. Holding our inventory to the highest standards possible guarantees that you enjoy peace of mind and comfortable travel.

What is the difference between a used car and a certified pre-owned (CPO) vehicle ?

Great question. A certified pre-owned (CPO) vehicle is a used car, truck, or SUV that comes with a warranty backed by the manufacturer, in addition to other premium services, like 24/7 roadside assistance. To earn this designation, the CPO vehicle must have less than a set limit of miles traveled and pass an in-depth multipoint inspection. As for used cars at Ken Pollock Auto Group, these offerings also undergo a rigorous inspection process to guarantee superb quality, in addition to providing you with access to the remainder of the factory warranty (if applicable) in terms of extended coverage.

Can I schedule a test drive at Ken Pollock Auto Group?

Yes, and it only takes a moment to schedule an appointment. Call (570) 763-4133 and we will get you on the books for a complimentary test drive of whichever vehicle piques your interest and offer guidance to you along every step of the way until you find the ideal car that fits your unique needs.

Do I need to test drive a car before I buy it?

We highly recommend taking advantage of this complimentary service. Feeling good about buying a quality used car, truck, or SUV that will last you long into the future requires being completely comfortable with the vehicle that intrigues you. Our experts transportation consultants are happy to schedule a quick test drive so that you can proceed with confidence when the time comes to finalize this major decision.

When is the best time to come shop at Ken Pollock Auto Group?

Anytime during our normal operating hours. We always have a friendly and helpful car consultant available to help you find the right car or truck that fits your routine. Feel free to stop by at any convenient time for you. You'll find that shopping at Ken Pollock Auto Group is always a pleasant and convenient experience.

Can I see a vehicle history report?

Yes. Transparency is a cornerstone of our car buying experience, so our friendly sales team is pleased to provide you with an accurate and up-to-date vehicle history report covering every vehicle that piques your interest in our inventory. Each used car sold on our lot adheres to a strict commitment to quality and reliability, so shop with confidence knowing that a complimentary, comprehensive vehicle history report that confirms this sterling standard is always available for you at Ken Pollock Auto Group.

What if I am not happy with the car I purchased?

We are committed to your satisfaction throughout each phase of the car buying process — even after you sign on the dotted line. Our team is only a quick phone call away, and we will do everything in our power to allay any concerns you might have regarding your recently purchased used car, truck, or SUV. This way, you can keep riding in style and enjoy all of the benefits that come with upgrading your daily driver.

What are the benefits of buying new versus buying used?

This is a great question. Ken Pollock Auto Group has years of experience spotlighting the advantages related to these two choices, so here's a quick overview.

Buying a new car is a great idea if:

  • You like driving new cars.
  • You want the latest and greatest in terms of safety technology.
  • Cutting-edge infotainment and connectivity with your smart devices is a top priority.
  • You like the confidence that comes with being protected by a Nissan warranty.
  • You want the lowest interest rate possible.
  • You want to take advantage of new car incentives directly from Nissan.

Buying used is probably the right call if:

  • The budget-friendly nature of pre-loved cars appeals to you.
  • You want to get more bang for your buck and are seeking a gently used premium option.
  • Keeping your car insurance rates low is important to you.
  • You want to take advantage of Ken Pollock Auto Group's commitment to reliability through our in-depth inspection, repair, tune-up, and detail process.
Why choose Ken Pollock Auto Group over the competition?

Because you want to feel respects and choose from one of the best selections of reliable vehicles. Or because you want to take advantage of customer-first approach and affordable pricing. Maybe because leaning on the assistance of friendly professionals who cater to your unique situation and help guide you through the search for the right vehicle is an invaluable asset to have on your side .

Simply put, because you — like other discerning shoppers — deserve to enjoy all of the benefits that come with shopping at the most trustworthy dealership around.

Why should I buy from Ken Pollock Auto Group?

Buying a car from us is all about maximizing your return on this major investment. Our friendly sales professionals always put your needs first, and will help you navigate our expansive selection of reliable, affordable, and alluring cars and trucks. At Ken Pollock Auto Group, we've crafted a shopping experience that makes finding your perfect car straightforward and downright fun!

What are Ken Pollock Auto Group's hours?

Ken Pollock Auto Group's current hours of operation can be found on our contact page. Our business hours are subject to change throughout the year based on seasonal considerations. We stay open long hours so that serving your travel needs is as convenient as possible.

What kind of loan rates does Ken Pollock Auto Group offer?

Ken Pollock Auto Group is committed to offering you the most competitive financing rates possible in Wilkes Barre. How do we do this? By working with lots of lending institutions and being flexible regarding your credit history, loan terms, and past financial hardships or considerations, we are able to provide access to impressively low rates that put you behind the wheel of your dream car and still keep your bank account happy along the way.

Want to learn more about your specific loan rate? It's easy, call (570) 763-4133 today.

Can I finance my taxes, registration, and other fees?

Yes. Most car loans bundle the taxes, registration fees, and other related expenses into the loan. This is a great way to reduce the upfront expenditures associated with buying a car and registering it.

Can I include the cost of service contracts, GAP insurance, accessories, and other vehicle related items in the total amount that I finance?

Yes. We know that being flexible with financing additional services over time goes a long way toward making the car-buying process more convenient and relaxed for everyone.

If you would like to take advantage of optional upgrades when financing your next car, truck, or SUV, let us know when you come in and we will be happy to help you spread out the cost of over the term of your loan.

Can I get financed with no money down?

Yes. Ken Pollock Auto Group offers zero down payment financing to qualified buyers. Let us know that you want to consider this option when the time comes to apply for a loan and we will help you get it done.

Can I get financed if I don't have good credit?

Yes, we do it everyday. We work with lots of different lenders to help people from all walks of life get into suitable cars and trucks. We shop your loan on your behalf which pits the banks against each other and gets you the best possible rate, regardless of your credit history.

Can Ken Pollock Auto Group help me get a loan if I have no credit history?

Yes. Connecting first-time buyers with the loan they need to purchase a new or used car is one of our many specialties. Call (570) 763-4133 today and we will be happy to lay out how our approach makes financing easy and simple for newer and first-time car buyers.

Can Ken Pollock Auto Group help me get a car loan if I have recently gone through a bankruptcy?

Good question. We've helped many customers in this situation secure the financing they need to get into a reliable and affordable used car. Thanks to our easy loan application process, all it takes is a few minutes to get the process started. We can often leverage our large network of banks to find a trusted partner that will make an exception if your life situation has improved markedly since the hiccup.

Can Ken Pollock Auto Group help me get financed if I am disabled or on Social Security?

Yes. Getting approved for the right loan as a person receiving disability and Social Security disbursements is a piece of cake with our helpful finance experts on your side. Many lending institutions consider these payments as sources of income when determining the type of loan you qualify for and the loan's total value — a crucial fact that greatly improves your terms when you are approved for financing.

Can I get approved for a loan if I am self-employed?

Getting approved for a loan as a self-employed tax payer is a simple matter. Income verification will be the key to your success. Once we review a the documents that verify your income such as your tax returns, bank statements, or canceled checks, you'll find that getting approved is simple, straightforward, and convenient.

Can Ken Pollock Auto Group help me obtain financing if I recently changed jobs?

Yes. Starting a new job can be an exciting time. Let us help you make this big moment even sweeter by connecting you with the right loan on your next vehicle. Your employment status is just one of the myriad factors that go into the loan approval process, so if you recently upgraded into a better position at a new company you can apply with confidence knowing that our financing team are prepared to secure a great loan at the lowest interest rate possible.

Can Ken Pollock Auto Group finance my loan if I am a first-time buyer?

Helping guide first-time car buyers through this important — and exciting — event is one of our specialties. Let our trustworthy and friendly team take the lead on this for you and you will soon see why so many first-time buyers lean on us when the time comes to finance an affordable and reliable new or used car with budget-friendly payment.

What if I owe more than my car is worth?

Commonly called under water, or upside down, in an inequity position, or buried, our finance team has seen it before. We leverage many years of professional experience assisting shoppers through this situation. It starts with a fair offer to buy your trade-in.

We can typically roll any inequities into the new loan which means that we pay off the difference and you start a new loan on the new car. This way you can drive home in style in the car or truck that you really want.

Do I have to have a job to get financed at Ken Pollock Auto Group?

Being employed is one of a host of factors that will go into any car loan approval process. Our team of experts can do what they do best and work hard to secure you the perfect loan for your unique situation, but you're still going to have to pay it back. Banks like to see a steady history of income and you'll need to be clear about your other sources of income and how you intend to pay back the loan without a job.

Can Ken Pollock Auto Group provide quote on my trade-in's value?

Yes. Securing an offer on your trade-in starts with a quick chat about your car. For shoppers who prefer to keep things digital, check out our friendly trade appraisal tool to request a quote to buy your car.

How does Ken Pollock Auto Group determine my vehicle's trade-in value?

With the utmost care and consideration. We make it a point to provide the most customer-friendly car selling experience imaginable. We are happy to make a fair offer on any vehicle you want to trade toward your next car.

Can I sell you my used car even if I don't make a purchase?

Yes. We are always ready and willing to buy your car for a fair amount and our check is good today.

Can I get pre-approved for a loan at Ken Pollock Auto Group?

Finding out if you qualify for loan is fast and has no impact on your credit score. Use our quick pre-approval tool.

Do I have to get financed for a loan via Ken Pollock Auto Group?

We are eager to help you pick out the perfect car, truck, or SUV for you, even if you prefer working with your personal bank on the financing. Before you make your final decision, we do suggest that you connect with our financing team to see if we can find more favorable terms or a better interest rate.

Why should I get financed at Ken Pollock Auto Group?

The short answer? It's easy, convenient, and it's the best option. We employ a swift process that keeps your interest rate and fees low. We work hard to find the best loan terms and our team makes a point to keep you in the know from start to finish.

How much should my down payment be?

Conventional wisdom suggests that putting down 20 percent of the total cost of the car at signing is a smart idea. However, your unique situation may require something different, and that is fine by us.

What is gap insurance?

Gap insurance is an form of protection that provides insurance coverage for the remainder of your auto loan should an accident or collision completely total your vehicle. Gap insurance kicks in to safeguard your credit in the event of the total loss of your car and pays off the negative equity in your loan if you owe more than the depreciated value of your vehicle.

Do I really need gap insurance?

Gap insurance is a great asset to have on your side if you:

  • Made a small down payment.
  • Selected a loan term with a 48-month or longer duration.
  • Plan on putting more mileage on your vehicle than the average driver.
  • Value the confidence that comes with complete financial protection.
Do I need a co-signer?

Having a co-signer can make getting approved for a loan easier because of the combined credit score, income, and financial history. To determine if this is the best fit for you, let our team of experts leverage their years of experience to provide a hand as you consider your options.

Do I need an appointment to meet with a financing specialist?

Walk-in customers are always welcome, come on in and sit down for a chat regarding your car loan financing options at a time convenient for you. You can also call ahead to schedule an appointment with a friendly team member.

Will I be at the dealership all day signing paperwork to get my loan?

We make the process fast and easy. Our goal is to get you behind the wheel of your dream car as soon as possible. You can count on us to have everything ready when you come in to pick up your new car.

What does "LTV" stand for?

The loan-to-value (LTV) ratio is a tool used by lenders to represent the amount of money owed on your loan relative to the value of your vehicle. For example, if you currently have a loan for $15,000 on a vehicle that is worth $20,000, your LTV is 75%.

If you owe more than your current vehicle is worth, your LTV will need to be addressed. Ken Pollock Auto Group has decades of experience assisting car shoppers through this exact situation.

What does "PTI" stand for?

The payment-to-income (PTI) ratio is a percentage that describes your car payment in relation to your pre-tax income. As an example, if your monthly car payment is $300 and your gross monthly income is $3,000, then your PTI is 10%. Lenders usually look for a PTI that sits at around 15% when considering how large to make a loan, but this is just one of a host of factors that go into the process of securing the best financing options your unique situation.

What does "DTI" stand for?

The debt-to-income (DTI) ratio represents all of your monthly debt divided by your monthly income. Credit card payments, mortgage payments, and other recurring expenses are factored into this metric, which most lenders suggest keeping at or below 50%.

What does "POI" stand for?

"POI" stands for proof of income and is a metric that helps our associated lenders verify your stated income during the loan application process. Some common examples of proof of income include:

  • Pay stubs
  • Bank statements
  • Last year's federal tax return
  • Form W-2
What does "POR" stand for?

"POR" stands for proof of residency and is a tool that aids our stable of high-quality lenders confirm your residency during the car loan application process. Some common examples of proof of residency include:

  • Vehicle registration or title
  • Voter registration card
  • Utility or telephone bill
  • Selective Service card
  • Checking or savings account statement
What does "APR" stand for?

"APR" stands for the annual percentage rate. Typically referring to the interest rate of your car loan. This yearly interest rate is what you'll pay in addition to the amount you borrow initially, and can be fixed (unchanging for the duration of your loan term) or variable (may change over the life of the loan).

What does "ACV" stand for?

"ACV" stands for the actual cash value. ACV is used to describe the amount of money a car can be expected to sell for through the large auction networks right now. This is the amount that we can expect to recoup should we choose to sell your car at auction.

Can I see the full purchase agreement before I agree to buy?

Yes. Transparency is paramount for our team. If you have any questions regarding specific inclusions within this agreement, the friendly and knowledgeable team member working with you will be happy to review and explain every line.

Can I lease a new Nissan at Ken Pollock Auto Group?

Yes. Leasing a new car at Ken Pollock Auto Group is all about having your cake and eating it too. We are proud to pair up an impressive selection of head-turning cars with a leasing program that makes upgrading your daily commute a breeze.

What is a new car lease and how does leasing a vehicle at Ken Pollock Auto Group work?

A new car lease gives you the opportunity to take to the streets in an alluring and feature-rich new car at a cost that is often significantly lower than traditional monthly car payments. As part of the program, you'll enjoy the perks that come with owning your car for a predetermined term length of time.

When this term reaches completion, you'll still have the flexibility to purchase your car at a great price if you decide to keep it. Leasing keeps you in control by creating lots of options down the road.

What is the difference between leasing and financing?

Financing a car places complete control in your hands for as long as you own your vehicle, while leasing is a temporary ownership arrangement that pre-negotiates the value of your car at the end of the lease. With a lease, you can switch into new cars every couple years and never be surprised by an unexpected dip in value. To determine which option works best for you, connect with us and we will layout the options in plain English which makes your decision easy.

Should I buy or lease a car?

This depends on your unique needs. To help make the choice between buying or leasing a vehicle easy, here's an overview of the benefits.

You should lease a new car if:

  • You love the idea of upgrading into the hottest new Nissan every couple years.
  • You only need a car for a short time and would rather not set up longer-term financing.
  • You are seeking a lower out-of-pocket cost at signing.
  • You prefer lower monthly payments.

You should buy a new car if:

  • You love the idea of owning the vehicle you drive.
  • You want the freedom to sell your vehicle whenever you want.
  • You want to keep your insurance costs as low as possible.
  • You know you will put a lot of miles on your car.
How does leasing differ from owning a vehicle?

Financing a new car gives you complete ownership, while leasing comes with a fixed term of possession. At the end of this period, you can either upgrade into another new car with the latest tech and comforts, or you can purchase your current vehicle at the pre-negotiated buyout price.

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